Making Great Coffee Accessible With Maromas

by Ben Coleman Updated: January 23, 2024 7 min read
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I sat down with Tobias Bihler, managing partner at Maromas International. Tobias runs Maromas with his uncle, Markus (chairman of the board). Markus founded Maromas and, according to Tobias, he’s the “strategic mastermind behind the brand.”   

Despite this, Tobias seems like a pretty busy guy himself, so I was grateful he made the time to chat with me about the company and what makes Maromas coffee special. 

Read on for what I learned from my conversation with Tobias: the story of Maromas, how they approach roasting their espresso beans, and how they’re working to improve home espresso shots for everyone. 

The Maromas Story

The story of Maromas begins with Tobias’ uncle, Markus Bihler, who worked for many years in the espresso machine industry. 

Tobias Bihler and his uncle, Markus

After selling his company, however, Markus was ready for new challenges: 

What do I do with this vast network of coffee-related relationships I’ve built if I'm not selling espresso machines anymore?

Over the course of his time in the industry, Markus had developed a strong working relationship with the Bianco family, who owned and operated a roastery in Salerno, Italy. Markus knew he and the Biancos could create something special together.

By combining the Bihlers’ prowess in brewing with the Biancos’ knowledge of the roasting process, Maromas was born. 

Now Maromas sells coffee in 16 countries and develops private label coffee brands for high-end hotels and restaurants, as well as national coffee importers. 

A Different Coffee Attitude 

What makes Maromas different from other coffee roasters? 

It begins with their attitude towards drinking coffee. 

Pouring maromas beans into a grinder

Tobias explained their approach: “we try to understand what the coffee drinker wants. We don’t want to teach them what they have to want.” He goes on:  “If we do coffee presentations or tastings with clients, I [always] ask if someone wants to add sugar. And I tell them please do it.” 

Having been glared at by my fair share of baristas after asking for cream and sugar for my coffee, this perspective is wildly refreshing.

At the end of the day, Tobias tells me, “the worm has to taste good to the fish, not the fisherman.” 

Which, of course, seems pretty obvious when you put it like that. 

Tobias recalls a coffee program he was on that further illustrates Maromas’ perspective. A specialty coffee roaster joined him on the program and prepared “a really interesting Yirgacheffe” (a growing region in Ethiopia known for producing coffees with floral and fruity notes). 

The roast master asked Tobias what his impression was and he said “it’s perfectly prepared, but not my idea of a daily coffee.” 

“Yeah, you have to get used to it,” she said. 

 “I can, yes,” Tobias thought. “But I don’t have to.” 

Meaning, unless he’s intrinsically motivated to develop his coffee palette, why wouldn’t he just drink a coffee he already liked? At the end of the day, what constitutes the “best espresso beans” or the “perfect espresso shot” is going to change from person to person depending on what flavor profiles they enjoy and what brewing method they use, from drip coffee to super-automatic espresso machines.  

This is Maromas’ ultimate goal: to create excellent coffee that everyone can enjoy drinking. 

Making Good Coffee Accessible

Making excellent coffee accessible to all is all well and good, but how? 

According to Tobias, you start with “aroma and flavor notes which are easy to understand.” 

A Quick Lesson in Coffee Tasting

At a basic level, the coffee taste spectrum runs from acidic on one end to bitter on the other. 

Light roasts tend to skew acidic, with more esoteric, nuanced, specific-crowd-pleasing flavors. 

Dark roasts, on the other hand, tend to skew bitter, which is specific-crowd-pleasing in an entirely different way. 

Tobias tells me that the secret to crafting a delicious roast is to ensure these basic flavors are balanced. In this way, more complex aromas can develop. 

Defining Coffee Flavors

At first glance, “acidic” and “bitter” may seem like negative adjectives, but helping customers contextualize those flavors goes a long way. 

Acidity can be characteristic of fruit juices and sweetness as well, while bitterness is a characteristic of dark chocolate. 

Maromas’ goal is to provide customers with information that helps them understand how their coffee will taste without overwhelming them with information in the form of super-complex tasting notes. 

Using adjectives like “silky” and “round” (or even the slightly more reasonable “rhubarb”) to describe coffee tastes may make some customers feel sophisticated for buying it, but it’s going to alienate a heck of a lot more people than it’s going to entice. 

Coffee Anyone Can Brew

But simply helping customers understand if they’d like your coffee is not the end of the line. In order to truly make good coffee more accessible, Maromas strives to produce roasts that are easy to “handle.” 

What does this mean?

brewing maromas coffee

Even inexperienced home baristas should be able to use the beans to make delicious coffee at home. 

Whereas lightly roasted, single-origin coffees require much more precision in order to coax out the nuanced flavors their beans contain, a Maromas blend will taste good basically no matter what. 

Creating such a blend seems easier said than done. According to Tobias, the secret is to “hit the sweet spot of the right roast and composition of the blend.”

Quality & Qualities of Coffee Beans

Because coffee grows naturally (i.e. it’s beholden to the influence of weather patterns), it’s impossible for a single farm to guarantee any sort of consistency of flavors within their coffee from harvest to harvest.

A dry year; a wet one; a year in which the soil did not recuperate as many nutrients as it normally does for whatever reason…for any of these reasons and many others, each coffee harvest will be at least subtly different from the last. 

When producing a single origin coffee, Tobias tells me, “you have to accept for yourself that in the new harvest the coffee can taste different. This is fine. This can be nice.” 

There is a contingency of coffee consumers who revel in the less-than-predictable nature of single-origin coffees because they enjoy an esoteric tasting experience. (Which, of course, is why there are so many single-origin coffees available—Maromas has a line as well, in case you were wondering.)

On the whole, however, Maromas wants their customers to be able to make a consistently good cup of coffee every single morning. “It’s like drinking beer,” Tobias explains. “Of course you try around a little bit. But there's one beer you like for sure.” Maromas aspires to be the one espresso blend you like for sure. 

One way to achieve flavor consistency is to utilize an Italian-style, super-dark roast. However, this can be a polarizing flavor profile—it’s quite bitter and intense. If you want your coffee to be more accessible, you can’t over-roast your beans. 

This means you need to start with quality coffee beans. Dark roasting can cover up many of the flavor imperfections in sub par beans, but if you want the vast majority of coffee drinkers to enjoy your blend, this simply isn’t an option, which is why Maromas splits the difference between super-light and super-dark roasts. 

raw coffee cherries

They start by ensuring they use only the highest-quality beans, which they procure from qualified growers and traders who can guarantee both quality and consistency because they source their beans from all over the world. 

Then, Maromas roasts these excellent beans just enough to ensure flavor consistency without erasing any sort of inherent flavors from the beans—and avoiding overly-bitter taste profiles. 

Maintaining Excellence

Composing blends of coffees that result in highly accessible, universally delicious coffee, however, is a rather involved process. 

It’s not enough to simply buy the same beans every year (see everything above re: inconsistent bean flavors and constantly-changing weather patterns). 

So, if you can’t count on any sort of consistency from harvest to harvest, how could you possibly maintain a recognizable flavor profile from year to year?

As it turns out, in the world of coffee blending and roasting, there’s more than one way to wash a bean. 

Just like an artist may combine different shades and colors to create the specific purple they’re looking for, so can a roaster combine beans of differing tasting profiles to achieve a specific flavor result. 

cupping at the maromas roastery

Which is why the Bihlers and the Biancos spend quite a lot of time tasting beans from various origins—in order to ensure that Maromas Orphea always tastes like Maromas Orphea. 

The Complexity of Consistency

My conversation with Tobias about Maromas’ philosophy and the work they do to ensure consistency and accessibility in their coffees reminded me of something I heard recently on an old episode of the competitive cooking show Top Chef

In praising a contestant’s reimagined family recipe, head judge Tom Colicchio noted there were “layers and layers of steps [the chef] had to take to accomplish this [dish], but it doesn’t appear that way.”

I see a similar message in the way Maromas operates—the drive to put an incredible amount of effort into a product in order to ensure it appears simple, even though it’s not.  

Where does this drive come from?

“In the end we are doing that because we love it,” Tobias says. “Profit is not the highest idea for us—it's the idea of bringing people into a higher quality of coffee—because there's a lot of bad coffee out there.”