Price Match Policy

We know that great customer service and an all-around pleasant shopping experience are important, but we also understand that value is key when making a purchase. If you find a retailer that has a better advertised price than our website, let us know and we'll do our best to match it. Before placing your order, please fill out our Price Match Request form to submit your price match.

The following conditions apply to all Price Match Requests:

  • The price to be matched must be posted on the website of a manufacturer-authorized Canadian dealer. We cannot match prices offered by Wholesalers, non-Canadian Retailers or Retailers operating from outside of the United States.
  • Price matches must be explicitly requested at the time of purchase. We are unable to honor price match requests placed after the transaction has been processed.
  • Parts or Accessories do not qualify for this program and cannot be price matched.
  • Prices can only be matched for identical items from the same market (Same model number)
  • The Items being matched must be in stock at the Authorized Canadian Retailer with the lower price when the price match is requested.
  • The price match will be identical to the competitor's offer. Free items will not be included unless they are also part of the competitor's package. Price match orders are not eligible for latte rewards.
  • Additional charges may apply to orders where price matches have been made and the competing website charges shipping or sales tax.
  • Whole Latte Love reserves the right to decline a price match at our discretion.
We'll be contacting you by email with any follow-up information regarding your price match request.